Converting the customer demand in to orders and executing them with utmost perfection is important for any supplier to avoid customer line stoppages. Order management is a highly critical process, which involves a good understanding of the customer demand and proper material planning to execute the same. It involves a lot of co-ordination and follow- up with the manufacturing plant and plan for the contingencies. Our account executives are capable of executing the order management responsibilities, which are as follows.
- Downloading customer schedule from their web portal / e mail
- Uploading the sale order in the system
- Daily scheduling –Shipping plan preparation and communication
- Sales invoice and shipping document generation
- Transmission of shipping related documents through on-line (ASN, Delivery note, Web EDI invoice, etc.,) to customer
- PO/Contract management
- Demand fluctuation analysis – Improved planning and execution
- Notification on revision in daily and monthly schedules
- Measurable Improvements in delivery performance
- Zero Line stoppage
- Inventory optimization / Inventory cost reduction
- Reduces operation and collection costs
Our Process
Sourcing & Training
People Sourcing and Manpower Training
Reports
Review and feedback on daily basis
SOP & Checklist
Define SOP and Check List for each deliverable
Create Backup
Create Backup and Risk mitigation Plan
Ownership
100% Ownership